What is Click and Collect?
You can place your order online as you would do normally. When you check out you can select Click and Collect as your delivery option. To pick up your click and collect order, come to our Wembley store and collect your order. Hassle free and easy for anyone short on time.
What do I need to bring with me to collect my order?
Once you have placed your order you’ll receive your confirmation email, no need to print off just show us the email in store from your phone along with some photo ID with your names matching and we can pass over your order.
Can someone collect my order for me?
Yes, they can, whomever you are sending to collect will need to have some form of photo ID from you with the names matching the invoice, alternatively, when checking out you can put their name as the recipient on the shipping address. They will then just need a photo ID with names matching the shipping address to be able to collect.
When will my order be ready?
Your order will stay at processing until you collect it.
Orders can be collected 30 minutes after they have been place on the website. Collection time is between the following hours:
Mon to Fri: 10am - 5.30pm
Sat to Sun: 11am - 3.30pm
Click and Collect is only available at Wembley store from Monday to Friday. We do not offer Click and Collect on weekends.