About Us

Person holding a vape device, representing switching from smoking to vaping

UK Ecig Store — Est. 2012

We’re here
for one reason.

To make switching from cigarettes the easiest decision you’ve ever made.

The UK’s longest-running independent online vape retailer. Helping adult smokers find a better way since 2012.

The numbers that matter.

2012

Founded. One of the UK’s oldest independent vape retailers.

14+

Years helping smokers make the switch to vaping.

100%

UK owned and independently operated. Not backed by a tobacco company.

5,000+

Products. Everything you need, nothing you don’t.

Our mission

Every smoker who wants to quit deserves a better option. We’ve spent 14 years making sure they have one.

In 2012, if you wanted to quit smoking through vaping, you were on your own. The products could be poor quality. The advice was worse. And the people selling to you had no idea what they were talking about.

We built UK ECIG STORE to fix that. Fourteen years later, we’re still one of the only UK-owned independent vape retailer that’s been here from the beginning. We haven’t been acquired. We haven’t been backed by a tobacco company. We answer to our customers, not a boardroom.

We tell you what works. We tell you what doesn’t. And we’ve been doing it longer than anyone else in the UK who still does it independently.

What we stand for.

Proudly UK owned

We’re one of the only remaining independent, UK owned vape retailers. Not part of a global group. Not backed by a tobacco company. Just us.

Straight advice, always

We tell you what’s right for you, not what’s most expensive. If a £15 kit does the job, we’ll say so.

Expertise you can trust

Our team has been vaping, testing, and advising customers since before most vape shops existed. We’ve seen every trend, regulation change, and product launch.

Fully compliant, always

Every product is TPD compliant and sourced through legitimate UK supply chains. We never cut corners on safety or regulation.

Online. Always open.

We’re online-only, which means faster delivery, better pricing, and a service that’s there when you need, not just 9 to 5.

Customers over clicks

Our reviews, guides, and advice exist to help you make better decisions. Not to generate affiliate income or push products we wouldn’t recommend ourselves.

How we got here.

2012

The original UK ECIG STORE website in 2012

Founded. One of the first online vape retailers in the UK.

Two brothers who were life-long smokers, discovered that vaping helped them quit. They built UK ECIG STORE to give every smoker the same option, with products that actually worked.

2013

Premium USA e-liquid brands imported to the UK by UK ECIG STORE

First UK retailer to import premium USA e-liquid brands.

The American market was years ahead of the UK in e-liquid flavour development. We imported them first. We also opened London’s first dedicated vape shop, with a tasting table offering over 100 flavours. It was featured on Sky News.

2014

The original One Kit by UK ECIG STORE, launched in 2014

Launched The One Kit — our most popular product ever.

Designed specifically for smokers switching to vaping. The One Kit is simple, reliable, and still one of the best-selling starter kits in the UK more than a decade later.

2015

UK ECIG STORE Fleet Street flagship store in London

Grew to multiple London stores, including the Fleet Street flagship.

Over 3,000 sq ft dedicated to vaping products, a vape lounge, and expert staff. One of the UK’s largest dedicated vape spaces. It proved there was real demand for knowledgeable, independent vaping retail.

2016

EU Tobacco Products Directive introduced in 2016

TPD regulations introduced. We were ready.

The EU’s Tobacco Products Directive brought sweeping changes to vape products sold in the UK. Because we’d worked directly with manufacturers from day one on quality and compliance, we were ahead of the curve.

2019

New England Journal of Medicine — Queen Mary University study featuring The One Kit

The One Kit featured in a landmark Queen Mary University study.

Published in the New England Journal of Medicine, the study found e-cigarettes were twice as likely to help smokers quit compared to traditional nicotine replacement therapy. The One Kit was the device used.

2025

Single-use disposable vapes banned in the UK in 2025

Single-use disposable vapes banned in the UK.

We’d been helping customers transition to rechargeable alternatives long before the ban. No scramble, no panic — just a sensible shift we’d been guiding people towards for years.

2026

Fully online. Still independent.

We moved to an online-only model — faster, leaner, and available to customers across the whole UK. Fourteen years in, we’re still here, still independent, and still doing the one thing we set out to do.

What our customers say.

Very very good service!!

Order placed at 3:55pm Monday. Order received 11:39am Tuesday. True story! So very impressed!!

Collin

Verified customer

Happy customer ✓

I ordered a few times from this website. Every time the service was excellent — fast delivery, great products. I recommend 100%.

Michaela

Verified customer

Great products competitively priced

Great products competitively priced and prompt delivery.

Barry

Verified customer

UK Ecig Store — Est. 2012

Ready to make the switch?

Whether you’re picking up your first kit or looking for your next e-liquid, real people are here to help. We’ve been doing this since 2012.
We know what works.

 Free UK delivery on orders over £20
Independent since 2012
All products TPD compliant
Age verified at checkout